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 Home : Legal : Privacy Policy  Friday, September 03, 2010 

Privacy Policy
Privacy
Because the Internet is an inherently open and insecure means of communication, any data or information a Customer transmits over the Internet may be susceptible to interception and alteration. We make no guarantee regarding, and assume no liability for, the security and integrity of any data or information a Customer transmits via the Service or over the Internet, including any data or information transmitted via any server designated as "secure."

ProlotherapyMD.com's Commitment to Online Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Billing information is encrypted whenever transmitted or received online. Personal information is accessible only by staff or volunteers designated to handle online complaints or requests. All ProlotherapyMD.com agents and contractors with access to personal information obtained on the ProlotherapyMD.com web sites are also bound to adhere to this policy. To protect the security of information supplied by businesses, individuals are provided user names and passwords to access their information.

Collection of Visitor Information and How We Use It
You may request technical support, access your account information, and sign up for new services on this website. In the process of taking such actions, we may request information that identifies you as a customer (e.g., passwords and log-ins). ProlotherapyMD.com software encrypts all such customer identifying information provided to us. We also recommend that you not divulge your password to anyone, as you are responsible for any activities undertaken through use of your password access.

ProlotherapyMD.com may monitor and aggregate Visitor traffic pattern data, and may use and disclose such aggregate information to third parties to help develop the design and layout of the Web site and for other business reasons. This aggregated information is not personally identifiable to you.

ProlotherapyMD.com will disclose information (both personally identifiable and in the aggregate form) if legally required by subpoena, warrant or other legal process that ProlotherapyMD.com finds, in its sole discretion, to be valid and enforceable.

Personal Information that ProlotherapyMD.com May Collect Online
The ProlotherapyMD.com collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, billing information. ProlotherapyMD.com may also collect business information from clients that apply for membership and for program participation, some of which could constitute personal information.

ProlotherapyMD.com does not collect or maintain information from those actually known to be under the age of 13, and no part of our sites are structured to attract anyone under the age of 13.

How ProlotherapyMD.com Uses Personal Information Collected Online
Unless you consent, we will not use your personal information for any purpose other than that for which it is submitted. We use personal information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. We also process billing and business requests related to program participation. At any time you can add or remove your name from a ProlotherapyMD.com list by contacting us at customercare@prolotherapymd.com.

Computer Tracking and Cookies
Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. ProlotherapyMD.com uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the ProlotherapyMD.com sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.


Changing Customer Identifiable Information
If you would like to change or remove your customer-identifiable information from the ProlotherapyMD.com database, please contact us at Customer Care customercare@prolotherapymd.com.

If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at customercare@prolotherapymd.com. Let us also know the department or ProlotherapyMD.com program that led to your submission of personal information so we may efficiently locate your information.

Use of Visitor Information
When you submit information to ProlotherapyMD.com, you understand and agree that ProlotherapyMD.com and its subsidiaries, affiliates and trusted vendors may transfer, store, and process such information in any of ProlotherapyMD.com's offices.


 


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